JOURNAL OF SERVICE MANAGEMENT Journal

publication venue for

Friend, mentor, lover: does chatbot engagement lead to psychological dependence? 2023
Strategic customer service orientation, lean manufacturing practices and performance outcomes An empirical study. 25:699-723. 2014
Strategic customer service orientation, lean manufacturing practices and performance outcomes. 25:699-723. 2014

category

MANAGEMENT Category

International Standard Serial Number (ISSN)

1757-5818

Electronic International Standard Serial Number (EISSN)

1757-5826

journal abbreviation

J SERV MANAGE