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I want what they have: the impact of salesperson envy on customer relationships amid organizational disruption
Article (Web of Science)
Early Access (Web of Science)
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cited authors
Hancock, Tyler; Mallin, Michael L.; Pullins, Ellen B.; Johnson, Catherine M.
publication date
September 29, 2023
webpage
Web of Science
published in
JOURNAL OF BUSINESS & INDUSTRIAL MARKETING
Journal
Research
category
BUSINESS
Category
keywords
Cognitive appraisal theory
Customer orientation
Envy
Organizational disruption
Turnover intentions
Unethical selling behaviors