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Trauma's effects on shopper choice confusion: The role of psychological hardiness and retailer strategies as mitigating factors
Article (Web of Science)
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Research
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Overview
cited authors
Waites, Stacie F.; Stevens, Jennifer L.; Hancock, Tyler
publication date
May 1, 2023
webpage
Web of Science
published in
JOURNAL OF RETAILING AND CONSUMER SERVICES
Journal
Research
category
BUSINESS
Category
keywords
Inclusive retail
Psychological hardiness
Shopping anxiety
Stress appraisal theory
Trauma
Additional Document Info
volume
72