Examining Pathways from Innovation Orientation to Patient Satisfaction: A Relational View of Healthcare Delivery Article (Web of Science)

cited authors

  • Dobrzykowski, David D.; Callaway, Stephen K.; Vonderembse, Mark A.

authors

publication date

  • October 1, 2015

webpage

published in

author keyword

  • Collaborative Partnerships
  • Customer Relationship Management
  • Healthcare Operations
  • Incentives
  • Information Processing Models
  • Innovation Process
  • Physician-Hospital Relationships
  • Relational Resource Based View
  • Role Ambiguity

category

start page

  • 863

end page

  • 899

volume

  • 46

issue

  • 5