From good to great: nonlinear improvement of healthcare service

Article (Web of Science)

• cited authors: Liu, Sandra; Chen, Jie; Sun, Zhaonan; Zhu, Michael Yu
• publication date: January 1, 2018
• webpage: Web of Science
• published in: INTERNATIONAL JOURNAL OF PHARMACEUTICAL AND HEALTHCARE MARKETING Journal
• category: HEALTH POLICY & SERVICES Category

keywords

• Hospital performance
• Nonlinearity
• Patient experience
• Spiritual care

• start page: 391
• end page: 408
• volume: 12
• issue: 4