Laura Williams is an award-winning Lecturer at The University of Toledo, College of Business Innovation. She holds an Associates Degree in Marketing and Sales, graduated Summa Cum Laude with a B.A. in Business, and received an Executive MBA from the University of Toledo in 1998. Laura starting teaching at The University of Toledo in the fall of 1999 and is a Professionally Qualified faculty member of the AACSB Accredited College of Business and Innovation Department of Management. She is dedicated to continuous improvement in her own life and the lives of others. Laura greatly respects the opportunity to help others learn and grow. She looks forward to continuing to help businesses and organizations have success through people and processes.